Customer satisfaction is important to us.

In accordance with applicable consumer protection regulations in Kuwait, customers may request a return within fourteen (14) days of receiving their order, subject to the conditions below.

Eligible Returns

Items may be returned if:

• The return request is submitted within 14 days of delivery.
• The product is unused and in its original condition.
• Original packaging and tags are included.
• Proof of purchase is provided.

Non-Returnable Items

The following items are not eligible for return:

• Customized or personalized products
• Products made to customer specifications
• Gift cards
• Products showing signs of wear, use, or damage caused by misuse

Damaged or Incorrect Orders

If you receive an incorrect, defective, or damaged item, please contact us within 48 hours of receiving your order.

Refund Processing

Approved refunds will be issued using the original payment method after inspection and approval of the returned item.

Return Shipping

Customers are responsible for return shipping costs unless:

• The item is defective
• The wrong item was delivered
• The item arrived damaged

For return requests, please contact:

info@loopedkw.com